Posts Tagged ‘White-Glove Service’

The Inside Scoop on Planning a Wedding at Oheka Castle, Huntington, NY

Thursday, September 8th, 2011

Oheka Castle allows its couples to be transported back to the era of elegance and sophistication once they enter through the doors of this French chateau. Any couple planning their wedding here feels like royalty with their impeccable service, ambiance and the award winning estate and cuisine. Standing in the enchanted gardens you would never believe that the busy lifestyle of Manhattan was less than an hour away.
I was able to chat with the Director of Sales, Kelly Melius, who has had the opportunity to see Oheka transform over the past 25 years into the elegant and enchanted castle that it is today. Over the years, owner Gary Melius, has over saw the thirty million dollar renovation that restored this property back to its grandeur and making the Oheka one of the most celebrated wedding venues in the world. She gave us an insider’s look into how every bride and groom is treated like royalty at Oheka Castle.

Oheka CastleGO: What is your unique role when it comes to a couple’s wedding day and how does your property distinguish a couple’s experience as opposed to getting married somewhere else?
KM
:As the Director of Sales, I personally meet with Oheka’s brides and grooms. What distinguishes Oheka is first and foremost the grandeur and beauty of the estate and gardens. Second, Oheka only hosts one wedding a day and has a “No Two Bride’s Shall Meet” policy which gives our staff the luxury to give each Oheka couple the royal treatment. On the day of every wedding there is a banquet manager, bridal attendant and grooms attendant on the premises to ensure every wedding is truly special. After the wedding the couple and their guests can choose to stay overnight in one of our 32 luxury guestrooms and suites on the upper floors of the estate and wake to enjoy breakfast together in the grand ballroom.

GO: From start to finish, what can a couple expect if they choose to get married at your property?
KM
: An Oheka couple should expect European ambience and white-glove service on their wedding day.

GO:If you had to describe your property in three words, what would they be?
KM
: 1920’s Historic Mansion!

GO:What are the unique locations that a couple can host their ceremony and reception at in your venue?
KM
:
One of our most popular sites for outdoor ceremonies are our Oheka’s Formal Gardens designed by the Olmsted Brothers. Indoor Ceremonies may be hosted in the elegant Grand Ballroom. Receptions may be hosted in either the grand ballroom or the terrace room depending on the number of guests in attendance.

GO: Do you have areas where a couple can elect to take their wedding pictures at your property?
KM
: Oheka brides and grooms are free to take photos and video throughout the day of their wedding. Oheka is unique in that it is a coveted film and photo location offering many beautiful backdrops in the formal gardens and within the grand rooms of estate. Photographers favor photographing couples in the formal gardens, courtyard, bridal suite, library, and grand staircase. In addition, we love to use real Oheka couples for our advertising and frequently sought out the next stunning wedding photo or video for placement in our ads or website.

GO: Do you have customizable packages? Tell me a little bit about them?
KM
: Oheka couples have many options available to them to make their wedding day unique. We also offer many wonderful upgrade options. Some of the favorites are to upgrade the wedding cake, add a lobster station, or extend their wedding with a jazz hour.

GO: Food is such an important element at a wedding, tell me about your menus/culinary team?
KM
: Oheka serves an award winning culinary menu ,which prompts many accolades from guests attending weddings at Oheka. The quality and presentation of the food served at Oheka is very important to the owner of the estate and is under his constant watchful eye.

GO: What is the first thing a couple should do if they are interested in getting married at your property?
KM
: Couples should call our sales office at 631-659-1402 for an appointment to meet with a sales manager.

GO: Does your property have any unique features that you would like us to share with our readers?
KM
: Oheka is the second largest private residence in America and family owned and operated therefore couples who get married at Oheka become more like extended family. Of course, the beauty and grandeur of the estate speaks for itself and the service and cuisine are distinctively designed to live up to the expectations of anyone who comes through the gates of the estate. For more information about Oheka’s unique features I recommend visiting www.oheka.com and viewing our photo galleries and Oheka On-Demand videos.

Thank you Kelly Melius for giving GO a look into your enchanting castle!

Oheka CastleOheka Castle
135 West Gate Drive
Huntington, New York 11743
631-659-1400
www.oheka.com
weddings@oheka.com

oxo

The Inside Scoop on Planning a Wedding at Hotel Providence, Rhode Island

Thursday, August 25th, 2011

Located in the center of downtown Providence, Hotel Providence has been offering its guests an escape from the Creative Capital since February of 2005. This boutique hotel allows its guests to have an intimate experience when it comes to planning and personalizing their wedding. Hotel Providence is the only AAA Four Diamond boutique hotel in downtown and has its own unique style, filled with old charm flair and character. There’s nowhere else that offers its guests a simple, yet sophisticated and stylish atmosphere to have their reception.

I had the pleasure to chat with the Director of Catering at Hotel Providence, Rhonda English, who has worked at the hotel since it’s doors opened six years ago. Rhonda has more than 14 years of experience in the hospitality industry and has spent most of her time working at premier properties. Rhonda was able to give us an exclusive look into the special services that they provide when couples decide to plan their wedding at the Hotel Providence.
Hotel Providence
GO: What is your unique role when it comes to a couple’s wedding day and how does your property distinguish a couple’s experience as opposed to getting married somewhere else?
RE
: At Hotel Providence, we strive to create the wedding of the couple’s dreams. Since we are a smaller property we are able to offer a more personalized brand of service. I am personally always there for the couple through out the entire wedding day as well as a bridal attendant from which white-gloved butler service is performed.

GO: From start to finish, what can a couple expect if they choose to get married at your property?
RE
: A truly elegant experience from start to finish with personalized service.

GO : If you had to describe your property in three words, what would they be?
RE
: Boutique, Elegant and Unique!

GO: What are the unique locations that a couple can host their ceremony and reception at in your venue?
RE
: For ceremonies, we have our Blackstone Terrace, which is a tented outdoor space that overlooks our courtyard. We also have our Johnson and Wales Hospitality Room, which is full of natural light with three walls of windows that overlook our courtyard and parts of downtown. For receptions you can certainly use any of the preceding rooms, our ballroom or Aspire Restaurant. Our Tilden Thurber Ballroom is a wonderful space to host a reception, because of all the natural light, a coffered ceiling, and antique pieces giving the space a classic and European touch. Aspire Restaurant has also been a popular choice for wedding receptions. Aspire is dressed with Swarovski crystal chandeliers, trendy art, textures including leather and velvet, and overlooks our courtyard.

GO: Do you have areas where a couple can elect to take their wedding pictures at your property?
RE
: We have several areas where couples can take their wedding pictures. We have our courtyard, Blackstone terrace, lobby, and our famous staircase that stretches from the second to seventh floor. It has become a popular spot to help capture wedding day memories.

GO: Do you have customizable packages? Tell me a little bit about them?
RE
: We offer customizable packages with large amenities consisting of a complimentary champagne toast and dinner for two at Aspire on your one-year anniversary!

GO: Food is such an important element at a wedding; tell me about your menus/culinary team?
RE
: Our menus are carefully designed to satisfy the palates of everyone. Our Executive Chef is a Johnson and Wales Culinary graduate and our Banquet Chef performed an apprenticeship in Switzerland.

GO: What is the first thing a couple should do if they are interested in getting married at your property?
RE
: A wonderful way to help couples who are interested in our property is for them to look at our virtual tour which can be accessed through our website, www.hotelprovidence.com. Couples should set up a site tour with myself so that they can get a feel of what our property is actually like in person.

GO: Does your property have any unique features that you would like us to share with our readers?
RE
: We feature wedding ideas and tips on our hotel’s blog. It can be found at www.hotelprovidence.wordpress.com and of course our Facebook and Twitter pages.

Thank you Rhonda English for giving GO a look into the unique services that the Hotel Providence provides it’s couples who are looking for an intimate and unique affair.

Hotel Providence

Hotel Providence
139 Mathewson Street
Providence, Rhode Island 02903
401-490-8105
renglish@hotelprovidence.com
www.hotelprovidence.com

oxo